Shipping policy

Effective date: 9/18/2026

Where We Ship

Dubstep Dynasty currently ships to addresses within the United States only, including Alaska, Hawaii, U.S. territories, PO boxes, and APO/FPO/DPO military addresses.


We do not currently ship internationally. If you're outside the U.S., join our list — we'll announce international shipping when it opens.

Order Processing

Orders are fulfilled from our warehouse in Texas.


  • Standard processing time: 1–3 business days. Business days are Monday through Friday, excluding federal holidays.

  • Orders placed after 12:00 PM CT are processed the following business day.

  • During a drop, processing may extend to 5 business days due to order volume. If we expect a longer delay, we'll post it on the product page before you buy and email you after you order.


Processing time is separate from transit time. Total delivery estimate = processing time + carrier transit time.

Shipping Methods and Rates

Shipping rates are calculated at checkout based on your destination and order weight. Current options:


Method

Estimated transit

Cost

Standard

3–7 business days

$9.99

Expedited

2–3 business days

$10.99


Transit times are carrier estimates, are not guaranteed, and begin the day the carrier picks up your package — not the day you order.

Order Confirmation and Tracking

You'll receive an order confirmation email immediately after purchase. Once your order ships, you'll receive a second email with a tracking number. Tracking may take up to 48 hours to show movement after the label is created — this is normal and does not mean your package is lost.


If you haven't received a shipping confirmation within 5 business days of ordering, contact us at brian@dubstepdynasty.com.

Shipping Timeframes and Your Right to Cancel

We ship orders within the timeframes stated above. If we are unable to ship your order within 30 days of purchase and have not given you a revised shipping date you've accepted, you may cancel the order for a full refund. We will notify you by email of any significant delay and offer you the choice to accept the new date or cancel.

Incorrect or Incomplete Addresses

You are responsible for entering a complete and accurate shipping address at checkout.


  • If you catch an error, email brian@dubstepdynasty.com immediately. We can usually correct an address before the order ships, but not after.

  • Packages returned to us due to an incorrect or incomplete address will be refunded for the product value only, less original shipping costs. Reshipment requires a new order.

  • We are not responsible for packages delivered to an address you entered incorrectly.

Unclaimed and Refused Packages

Packages refused at delivery or unclaimed at a carrier facility will be returned to us. Once received, we'll refund the product value less original shipping costs. Return-to-sender fees charged by the carrier will be deducted from the refund.

Lost, Stolen, or Damaged Packages

Title and risk of loss pass to you when the carrier accepts the package.


  • Marked delivered but missing: Check with household members and neighbors, and look around the property — carriers frequently mark packages delivered up to 24 hours early. If it hasn't turned up after 48 hours, file a claim with the carrier and contact us at brian@dubstepdynasty.com. We'll help you pursue the claim.

  • Lost in transit: If tracking shows no movement for 10 consecutive business days, contact us. We'll open a carrier trace. Carrier investigations typically take 5–10 business days.

  • Damaged in transit: Photograph the packaging and the item and email us within 7 days of delivery at brian@dubstepdynasty.com. We'll replace the item or refund it.


We are not liable for packages lost or stolen after confirmed delivery. We recommend shipping to an address where someone can receive the package, or using a carrier hold location.

Carrier Delays and Events Outside Our Control

We are not responsible for delays caused by carriers, weather, natural disasters, strikes, customs, or other events outside our reasonable control. Shipping charges are not refundable due to transit delays.

Sales Tax

Sales tax is calculated and applied at checkout where required by law, based on your shipping address.

Contact

brian@dubstepdynasty.com · Dubstep Dynasty LLC · 32363 Spinnaker Run, Magnolia TX 77354